FAQ

If it rains for an hour or a day the landscaping crew will be behind at least a day. We do not cut grass in the rain. When the lawn begins to dry out the crews automatically resume lawn maintenance. For example if it rains Tuesday morning and continues throughout the day, on Wednesday we will automatically start Tuesday’s maintenance schedule. Therefore we would be behind for one whole day affecting the rest of the week’s schedule. Unfortunately we are at Mother Nature’s mercy and she isn’t always kind to us. You do not have to call us we just automatically begin cutting when it’s dry.

The bill will automatically be sent out usually the first week of any given month. The bill is due by the last day of any given month either the 30th or 31st of a particular month. Your payment should be received by us by the last date of the month not postmarked with the last date of the month.

If your payment is received after the due date of the 30th or 31st an automatic service charge of 1% is applied for any outstanding balance you may have. To avoid that, we suggest that you submit your payment no later than the 25th of any month to ensure that it gets to us in a timely fashion.

If you are more than sixty (60) days overdue the service is automatically suspended. You must pay at that time remit payment in full for your service to be restored. If your payment still is not submitted by ninety (90) days overdue, then your account will be forwarded to our collections attorney and you will be responsible for his fees as well as any other collection fees. We don’t want that to happen, so please avoid this from happening to you by staying current with your bill. If you find yourself behind in your payments please call our office. An effort monthly should be made to remit a payment toward your balance.

If you bounce a check we will charge a fee of $25.00. Unfortunately after you bounce a check we will no longer accept personal/business checks from you. Your bill must then be paid in cash, money order or certified bank check.

Call the office and speak to Victoria or fill the form out on the web site and she will set up a day and time for your estimate to be done that will be convenient for you.

Due to the rise in fuel costs, cost of living, labor, supplies, machine costs, equipment maintenance expenses, postage, etc. We had to increase fees across the board. We do apologize for this however we have no choice.